The Precision Cooling Service.
Our experts will provide you with advise and offer you service and maintenance packages that are tailored to your requirements.
Excellent Service.
Our Precision Cooling Service does not end with the delivery and commissioning of your new product. With our extensive range of services and exclusive service agreements, we ensure that our cooling systems continue to run smoothly for many years.
Help needed? Simply give us a call!
24/7 Hotline: +49 9221 709-545
We are happy to support you.
Available 24/7 via our service hotline.
Our service team can be reached around the clock via our 24/7 service hotlines and offers you customised support and advice in all phases of the product life cycle. Of course, we also provide services for cooling solutions from other manufacturers.
Highly qualified service team.
Years of service experience in cooling technology makes us your strong partner. Our team of experts helps quickly, competently and reliably. We analyse the described problem quickly, identify the issue and find a suitable solution.
Preventive Maintenance.
With our customised service agreements, we increase the operational reliability of your system. Up to 100% uptime. Including early detection and function check.
Inhouse Repair-Center.
We ensure that your chillers stay in use for a long time. We support you with repairs, conversions, upgrades or reconditioning. Of course, every chiller that leaves our factory is fully tested for function & performance.
On site faster than you can say ‘service’.
Your solution on four wheels, ready for immediate use.
With modern vehicles, digital resource planning, and experienced technical teams, we’re quickly on site for maintenance, repairs or system checks.
Bringing together a powerful organisation:
our Glen Dimplex Precision Cooling division.
Spread across 5 sites and three continents.
Four strong brands.
The Glen Dimplex Precision Cooling (GDPC) division includes the brands Riedel Kooling, Koolant Koolers, HYFRA and Werner Finley. Our main aim is to further expand the strengths of our division in the future. Our global service is constantly growing closer together. You will benefit from a strong, globally positioned service. No matter which chiller you are using, with us you are always in excellent hands.