Full-service contracts.
With our PREMIUM & PRIORITY service contracts everything is covered. You no longer have to worry about a thing.
Our promise to you: your chiller will run. Always!
Benefit from our PREMIUM & PRIORITY full-service contracts. Just lean back and let us take care.
Regular maintenance visits.
And a high qualified service technician team.
Early detection & function checks.
We increase the operational reliability of your system.
Up to 100% uptime.
Keep your annual maintenance costs low.
CLASSIC maintenance contract.
Included in PREMIUM and PRIORITY.
- Regular preventive maintenance (servicing) in accordance with DIN EN 13306
- Test run under load (if possible) with recording of all thermodynamic, electrical values & electrical values
- Leak test on the refrigeration and water circuit
- Functional test of all safety devices, switching & control devices
- Documentation of maintenance & leak test
- Labor & travel costs (1 trip)
Two contracts. One promise:
Uncompromising service strength.
Our chillers not only perform strong – they stay that way. With our two full-service contracts, PREMIUM and PRIORITY, you are assured of maximum operational reliability, predictable maintenance costs and service that is immediately available in an emergency. Whether regular maintenance, free repairs or fast response times. We are at your side.
PREMIUM
Full-service contract.
- All the advantages of the CLASSIC maintenance contract
- Included: one maintenance visit
- Annual predictable maintenance costs
- Operational reliability through more service
- Free repair work including travel costs
- Free spare parts supply
- Flexible payment terms
PRIORITY
Full-service contract.
- All advantages of the CLASSIC maintenance contract
- All the benefits of the PREMIUM full service contract
- max. 4 h response time until a solution is proposed
- max. 36 h response time until the technician arrives technician arrives
- Video call support & online support
- Free software updates
We are ready to provide support.
Would you like more information about our services or products? Or do you need operating instructions for your product?
We are happy to help. Please use our contact form or call us directly: + 49 9221 709 545
Tip: If you already have one of our chillers in use and require our support, please send us the unit type and serial number (see type plate on the product)