More than just "maintenance".

Regular maintenance is essential for permanent and, above all, fault-free operation of your plant. With a comprehensive, preventative performance check and the legally required leakage tightness test, we ensure that your cooling unit runs without downtimes. Always!

How you benefit from working with us:

We ensure that your chiller is running.

With our preventative maintenance services. The early detection and function check increase your operational reliability. A maintained chiller uses less electricity and guarantees a more accurate water temperature.

OBLIGATION FOR OPERATORS PDF

We comply with the rules and regulations.

We ensure compliance with legal regulations (EU 517/2014) for leakage tightness testing of the refrigeration circuit. You can be sure you're meeting national laws, customer audits and documentation requirements. A leak-tested cooling unit helps reduce CO₂.

LEAKAGE CALCULATOR

We contact you when your maintenance is due.

We schedule the appointment together. Maintenance is carried out during operation. Only a half-hour interruption is needed and will be coordinated with you. Maintenance and leak test reports are sent automatically by email for your documentation.

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Maintenance costs remain stable with a contract.

You receive a discount of 10% on the hourly rate, travel costs and all spare and wear parts. As a contract customer, we provide quick and simple support in the event of a fault and find the best solution for you.

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Our services at a glance.

According to the EU directive, your chiller may be subject to an annual or semi-annual inspection requirement. For semi-annual inspection requirements, we offer an additional inspection alongside the maintenance. The inspection naturally also includes the statutory leak test. This means that with the maintenance and inspection, you have an optimum service supply for your Glen Dimplex Precision Cooling application.

The following services are included in the maintenance flat rate:
 
  • Regular preventive maintenance (servicing) in accordance with DIN EN 13306
  • Test run under load (if possible) with recording of all thermodynamic and electrical values and electrical values
  • Leak test on the refrigeration and water circuit
  • Functional test of all safety devices
  • Functional test of all switching and control devices
  • Documentation of maintenance and leak test
  • Labor and travel costs (1 trip)
     
Your benefits as a maintenance customer:
 
  • Spare parts discount of 10%
  • Reduced hourly rate for service calls
  • Automatic scheduling of maintenance
  • Preferential scheduling for service calls
  • Minimum term of 3 years with price guarantee
  • 10% discount on travel costs
  • Travel is limited to a maximum of 200 km (one way) limited - any higher costs will be covered by Riedel Kooling.

The following services are included in the inspection flat rate:
 
  • All the benefits of the maintenance contract
  • Inspection and leak test of the refrigerant circuit
  • Visual inspection and functional check of all components
  • Documentation of the inspection and leak test
  • Labor and travel costs (1 trip)
  • Automatic scheduling of the inspection

The following services are included in the maintenance flat rate:
 
  • Regular preventive maintenance (servicing) in accordance with DIN EN 13306
  • Test run under load (where possible) with recording of all thermodynamic and electrical values
  • Leak test on the refrigeration and water circuit
  • Functional test of all relevant safety devices
  • Functional test of all switching and control devices
  • Documentation of maintenance and leak test
  • Labor and travel costs (1 trip)
Because closeness counts:

Your direct line to the manufacturer.

We are available around the clock with our cooling specialists. All maintenance work is carried out by our premium service partners. Our experts can also give your plant operators tips on the optimal use of the chiller and will be happy to answer your questions on-site.

Interested?

1. Simply take a picture of the type plate of your plant.

2. Send it to us by e-mail.

3. Receive an individual maintenance quote promptly.

4. Become a satisfied customer.

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